Leadership And Management Articles

View our latest blogs, videos and insight about leadership and management courses, leadership skills and training.  See how you can become a team leader with our online learning courses and follow us for the latest info and insight along with upcoming management courses / training courses.

Rapport Building

Rapport Building

  Why do we end some calls in a few seconds but continue other conversations for over 10 minutes? It is not about the product or service they’re selling but how the caller initiates the conversation. It’s all about whether they’re building rapport with you. Rapport is...

Effective leadership in crisis

Effective leadership in crisis

  Once again, we are looking at a very uncertain and unsettling future. These are unpredictable times. We face a recession - a crisis in itself. But it comes on the back of the global COVID-19 pandemic, an unprecedented public health crisis and its implications. Just...

Employee Development Plan

Employee Development Plan

As businesses grow, it becomes increasingly important to invest in employee development. A well-developed employee development plan can help you retain top talent, improve your team's skills, and boost productivity. There are a few key elements to include in any...

Download Our ICP-APO Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-LEA Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-ATF Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-ACC Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our Kanban System Design Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our Agile Coach Bootcamp Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-ENT Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-CAT Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our Enterprise Coach Bootcamp Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-APO Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-BAF Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-PDM Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-LPM Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-SYS Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our KSI Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our Agile Product Management Bootcamp

Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our Kanban Management Professional Bootcamp

 Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-ATF Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our Agile Coach Bootcamp Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download Our ICP-ACC Brochure

psst.... look out for the discount code at the bottom of the email!

Download Document Graphic

Your Document Is On its Way (Check your Junk Mail Folder, just in case)

Download a Brochure ICP-ENT Bootcamp

psst.... look out for the discount code at the bottom of the email!

Download a Brochure ICP-ENT Bootcamp

Your Document Is On its Way

Download a Brochure ICP-ENTCoaching

psst.... look out for the discount code at the bottom of the email!

Download a Brochure ICP-ENTCoaching

Your Document Is On its Way

Download a Brochure ICP-ENT Transformation

psst.... look out for the discount code at the bottom of the email!

Download a Brochure ICP-ENT Transformation

Your Document Is On its Way