“Speed, agility and responsiveness are the keys to future success.” ~ Anita Roddick
Business executives often question enterprise agility, but cannot deny the positive outcomes that most businesses get from more agility. Some time ago, agility in the enterprise was desired by many companies. However, it has become a significant part of the change that most industries should have to ensure business success.
It refers to response to change, the company’s ability to adapt to change when the shareholders, stakeholders, customers, and market change their demands, and how the company handles competitive pressure all come under enterprise agility.
Agile enterprises prioritise value-creating opportunities; they combine flexibility and speed with scale and stability. Their strong centres provide structural stability with organisational strength, which helps them respond fast to the market changes.
“Innovation is key. Only those who have the agility to change with the market and innovate quickly will survive.” ~ Robert Kiyosaki
And what is business agility?
Business agility means that an organization has the ability to adapt and move quickly in order to meet the rapid changes and challenges of ever-changing market conditions and business environment by using an agile business model within an agile culture. By achieving this, enterprises can benefit from competitive advantages and meet customer needs in a much more responsive way. Business agility needs to be part of the overall’s business strategy to result in successful business agile initiatives.
How effective is agility to a business?
Organizational Agility has been shown to increase efficiency and employee engagement as well as operational performance by 30% and increased the speed of change by between 5 and 10 times. Financial performance has been shown to increase between 15%-65% for agile organizations.
What is needed for business agility?
Business agility needs an entire organization that wants to embrace change as well as qualified leaders within a business who understand agility and can implement its techniques and practices to team members within an organization. Agile projects and implementation needs to be part of the overall’s business strategy to result in successful business agile initiatives.
5 Reasons Why Agility is Essential in an Enterprise
Transition to an agile organisation helps businesses gain significant value by achieving change across various dimensions. When companies undergo agility transitions, they measure their results through different metric categories. Some of the positive outcomes of enterprise business agility are:
1. Improved Customer Experience
Most companies use enterprise agility to meet the ever-changing customer demand, which has resulted in a better customer experience. This change happens due to the shift in priorities. When a company makes its customers its focus rather than the competition, the sales boost to another level.
Another component that attracts customer satisfaction is the agile team. When your customers get their demanded products or services with high standard procedures, it also increases the productivity and customer rate.
2. Enhanced Employee Engagement
Another area where agility in the enterprise is noticeable is employee engagement. Agile organisations empower employees and teams. Such organisations push decision-making down to create a collaborative work environment that ultimately attracts talent while rewarding the existing employees. Agility also supports autonomy, purpose and mastery in the employees, which lets them grow and work efficiently, resulting in greater productivity.
3. Better Flexibility
In agile enterprises, agile teams focus more on new priorities. Since the agile enterprise has the operating infrastructure already in place, adapting to changes become more straightforward. In other terms, adaptability to change is part of organisational culture. With an agile mindset, teams can cater to customers’ changing needs and deliver them what they need, which ultimately boosts sales, leading to organisational success.
4. Enhanced Operational Efficiency
Not to mention, operational performance differs in all departments. When agility is implemented in organisations, it collaborates with all departments to improve the functions. Agility helps organisations to overcome barriers, political sensitivities, and reporting lines. The prime purpose of agility is to structure enterprise as a collaborative network of cross-functional teams, fully equipped with skills required to adapt to change and achieve set goals.
5. Higher Resilience
Agile companies are resilient to sudden changes as they can successfully adapt to change. This is due to the agile environment; the leaders can redirect the teams and solve problems swiftly, which lets them get back to the original way of working more quickly. The agile mindset of teams in agile enterprises makes it easy for them to respond to change in market or customer demands. Strong, autonomous, and empowered agile teams do not rely on top-down decisions to execute day to day work. Agile teams possess the right skillset and, therefore, can respond to dynamic market needs. It is safe to say that agile teams serve as the stable backbone of an agile enterprise.
Busting Some Myths About Enterprise Agility
Some common myths that people believe about agility in the enterprise are:
· Agility is for Production or IT Only
Some sectors of an organisation will indeed benefit more than the rest. But most industries benefit more from an enterprise-wide agile transformation. With the enterprise agility framework, an organisation reaps more customer satisfaction and improved performance. It also encourages teamwork, rather than working in silos.
· Agility is the Same in the Entire Industry
Different departments gain profits from enterprise business agility in diverse ways. The various sectors of a company, such as the Production department, IT department, Human Resources and the Sales department, benefit differently from the enterprise’s agile framework and methodology.
· Agility Only Promotes Productivity
Agility in the enterprise does improve productivity, but that’s not the only benefit it provides. With more flexibility, speed and better employee engagement, the outcome is much better. Not only does agility improve efficiency and workflows, but it also creates an improved work environment. As such, agile businesses tend to attract more talented people to your organisation as well as increasing staff retention.
· Any Company Can Implement Enterprise Agility
Enterprise agility should not be implemented without cause. The internal team members in an organisation should assess the problems, develop solutions and evaluate if the correct answer is agility. It should be viewed as a solution.
These are the reasons why business agility is more important in organisations now. Our fast-paced workplace, the market changes that occur regularly and the increasing customer demands all require organizational agility in enterprises. To stay ahead of the competition and still ensure customer satisfaction, you need to make your organisation adopt an agile mindset and framework.
Why “The game of business used to be like football: size mattered. Then it changed to basketball: speed and agility. Today, business is more like chess. Customer priorities change continually, and the signals given by these changes are vital clues to the next cycle of growth.” ~ Adrian Slywotzky